Work From Home Agent (Remote) Job at Kinley Ames, United States

  • Kinley Ames
  • United States

Job Description

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.


Job Responsibilities:

  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately
Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.

Job Tags

Remote work

Similar Jobs

Info Way Solutions

Process Chemical Engineer Job at Info Way Solutions

 ...Client: BAE Systems Position: Process Chemical Engineer Location: Raford, VA Duration: 6 Months Initially Pay rate: $75K/Year US Citizens and GC only Position Description Process Chemical Engineer who is responsible for lifecycle of a chemical plant... 

Mindlance

Information Security Analyst III Job at Mindlance

Job-ID29296886Reference26-25785Top Must-Have SkillsetsIssue Management - Experience managing and tracking issues identified through cross-functional risk identification processes through remediation and closure, including recommending remediation and mitigating controls...

University of California Berkeley

Security Patrol Officer University Police Job at University of California Berkeley

 ...TimeAdd to Favorite Jobs Email this JobAbout BerkeleyAt the University of California, Berkeley, we are dedicated to fostering a...  ...service experience unlike any other agency.Position SummarySecurity Patrol Officers (SPO), are full-time, non-sworn career employees... 

Crawford & Company

Telephonic Case Manager Job at Crawford & Company

 ...Remote RN Telephonic Case Manager Opportunity We're seeking a compassionate and experienced RN Telephonic Case Manager to join our growing...  ...'s degree or relevant course work/certification in Nursing is required; BSN Degree is preferred. Minimum of 1-3 years... 

Mario Badescu Skin Care, Inc.

International Logistics Coordinator Job at Mario Badescu Skin Care, Inc.

 ...in Edison, NJ Key responsibilities will include but are not limited to: Manage customer order activity through the entire fulfillment cycle from start to finish Maintain excellent written and verbal communication with customers and all partners throughout the...